(AP Photo/Paul Sakuma)
Here are five things in technology that happened this past week and how they affect your business. Did you miss them?
1 --Salesforce launches simplified software aimed at small businesses.
This week, Salesforce.com Inc introduced new sales and customer service software tailored specifically for small businesses. Called ‘Essentials,’ the apps are a simplified version of Salesforce’s Sales and Service Cloud products. Touted as ready to use ‘out of the box’ and priced at $25 per user per month for teams of up to 10 people, Essentials’ cost is $50 less per user than the professional versions of Salesforce products. (Source: Reuters)
Why this is important for your business:
Salesforce.com has long been recognized as one of the leading customer relationship management applications – but mostly for medium sized and larger companies. Now the company is going after the small business market with new tools that promise powerful functions at more affordable prices. If you’re looking into a CRM application, there are plenty of great contenders – but Salesforce.com must always be considered.
2 — Robot ransomware could cripple your business.
Phishing emails aren’t the only vector for ransomware attacks on small businesses. In 2017, research firm IOActive uncovered about 50 vulnerabilities in many well-known enterprise robot models and found that attackers could exploit these flaws to spy via the robot’s microphone and camera, leak data, or even cause physical harm. (Source: Tech Republic)
">(AP Photo/Paul Sakuma)
Here are five things in technology that happened this past week and how they affect your business. Did you miss them?
1 --Salesforce launches simplified software aimed at small businesses.
This week, Salesforce.com Inc introduced new sales and customer service software tailored specifically for small businesses. Called ‘Essentials,’ the apps are a simplified version of Salesforce’s Sales and Service Cloud products. Touted as ready to use ‘out of the box’ and priced at $25 per user per month for teams of up to 10 people, Essentials’ cost is $50 less per user than the professional versions of Salesforce products. (Source: Reuters)
Why this is important for your business:
Salesforce.com has long been recognized as one of the leading customer relationship management applications – but mostly for medium sized and larger companies. Now the company is going after the small business market with new tools that promise powerful functions at more affordable prices. If you’re looking into a CRM application, there are plenty of great contenders – but Salesforce.com must always be considered.
2 — Robot ransomware could cripple your business.
Phishing emails aren’t the only vector for ransomware attacks on small businesses. In 2017, research firm IOActive uncovered about 50 vulnerabilities in many well-known enterprise robot models and found that attackers could exploit these flaws to spy via the robot’s microphone and camera, leak data, or even cause physical harm. (Source: Tech Republic)
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